What is better BoldDesk or PHC Service FX? There is a wide range of Help Desk Software products in the market these days. The best way to find out which app fits your needs best is to evaluate them side by side. For example, here you can assess BoldDesk and PHC Service FX for their overall score (8.0 vs. 6.7, respectively) or their user satisfaction rating (96% vs. 99%, respectively).
It’s also possible to compare their features and pricing terms as well as other useful information below. When matching products make sure to analyze their related functions and mark their disparities to have a clearer picture of both deals. Similarly, keep in mind to assess other factors such as security, backup, ease-of-use, and customer service.
If you would like to quickly decide on the more reliable Help Desk Software according to our experts we suggest you examine these solutions: Zendesk, Salesforce Service Cloud, Freshdesk.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
No Help Desk Software will manate to solve all the requirements of a business. Even though core features of BoldDesk and PHC Service FX are obviously a priority you should also carefully examine the integrations offered by a given service. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s definitely wiser to go with services that integrate well with each other. If you do that you will be able to guarantee a smooth transfer of data between your teams and apps, which can significantly reduce time devoted to migrating between one app and the next.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
