What is better BoldDesk or PHC Service FX? It’s easy to our scoring system to give you a general idea which Help Desk Software product is more suitable for your business. For overall product quality, BoldDesk received 8.0 points, while PHC Service FX earned 6.7 points. At the same time, for user satisfaction, BoldDesk scored 96%, while PHC Service FX scored 99%.
Details about their characteristics, tools, supported platforms, customer support, plus more are available below to help you get a more precise comparison. Keep in mind to get only the tools your company needs so as not to waste money for features that are unnecessary.
We know that not all companies have the time to examine a wide range of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Zendesk, Salesforce Service Cloud.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
It may not always be sufficient to just compare BoldDesk and PHC Service FX against one another. Although useful tools, cost and user reviews are all crucial and should be considered when making a final choice, you should also check out the recognition and awards won by each service. Very often a less known software may turn out to be an amazing choice that was a winner of many SaaS awards such as our Experts’ Choice Award which shows that despite limited market popularity it’s a significant contender to the software that dominate the market.
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