BoldDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
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Email ticketing.
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Knowledge base
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Workflow automation
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Custom domain
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Custom SSL
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Custom ticket email templates
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Custom Ticket Status
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Custom ticket fields
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Custom views
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Canned responses
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Custom domain
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Web Widgets and web forms
Momentum – $25 for per agent
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ALL Scale features, plus
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AI Agent at $0.75
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Generative AI Search
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Live Chat
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WhatsApp
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CSAT Survey
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Agent Signature
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Ticket Auto Assignment
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Custom roles
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Multilingual help desk
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Multilingual Knowledge base
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Multiple SLA & business hours
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SLA reminder & escalation
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Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
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ALL Growth features, plus
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AI Agent at $0.75
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Generative AI Search
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Multibrand help desk.
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Multibrand knowledge base
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Ticket approvals
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Activity/task management
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Artificial intelligence add-on (beta)
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Add contacts to multiple contact groups.
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Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
Integrations
BoldDesk can seamlessly integrate with various software, such as:
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JIRA
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Slack
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Salesforce
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Microsoft Teams
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Zapier
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Custom Apps
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Dropbox
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Google Drive
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Microsoft OneDrive
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Azure Devops
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Mailchimp Integration
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Microsoft Entra ID
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AI Copilot for agents
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Ringover
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Whatsapp
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Facebook
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Stripe
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WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Personalized email address
- Quick ticket routing
- Direct access to client data
- Exchange notes
- Seamless integration with Sellsy CRM
- Integration with other Sellsy business modules
Pricing Info
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
Module subscriptions
- Helpdesk management ($15 per month)
- CRM pipeline license ($10 per month/user)
- Purchases and margins ($15 per month)
- Expenses ($15 per month)
- Project management ($20 per month)
- Subscriptions management ($15 per month)
- Inventory management ($20 per month)
- Cash register license ($55 per month)
- Bill hours ($15 per month/user)
Integrations
- Gmail
- Google Drive
- Google Apps
- Outlook
- Dropbox
- MailChimp
- Simple Mail
- PayPal
- Stripe
- Bluepaid
- WordPress
- Drupal
- MailJet
- Presta Shop
- Joomla!
- CRM
- Invoicing
- Teamwork
- Purchases
- Stocks
- Point-of-sale
- API to create the following:
- connector
- contact lists
- data analysis
- e-commerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CTM Inc., Metch Ltd., Infolab26, FMAU, Vaporissimo.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Designed to be an all-in-one solution that combines help desk, CRM, inventory, and accounting to create a seamless pipeline of business operations.
Company Email
contact@sellsy.com
Contact No.
Company's Address
60 Broad Street Suite 3502, New York City - NY 10004 United States
Sellsy Helpdesk Comparisons
Popular Sellsy Helpdesk Alternatives
In the event you are still having doubts about which service will perform best for your business it might be a sound idea to analyze each service’s social metrics. These metrics are frequently an indicator of how popular each solution is and how wide is its online presence.For example, if you analyze BoldDesk LinkedIn account you’ll see that they are followed by 114 people. In case of Sellsy Helpdesk the amount of followers on their LinkedIn page is 28.
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