What is better BoldDesk or TeamSupport? A great way to find the appropriate Help Desk Software product for your company is to match the solutions against each other. Here you can compare BoldDesk and TeamSupport and see their capabilities compared contrastively to help you decide on which one is the more effective product.
Also, you can examine their overall ratings, for instance: overall score (BoldDesk: 8.0 vs. TeamSupport: 9.1) and user satisfaction (BoldDesk: 96% vs. TeamSupport: 99%). Analyze their distinctive features and similarities and discover which one outperforms the other. Moreover, anticipate the state of how your business will look like in the future; will your business outgrow the app in the next couple of years?
We are aware that not all people have enough time to try out dozens of various services, so we came up with a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
If you compare different Help Desk Software products you shouldn’t just study their features list and available pricing plans. Keep in mind the service should be meeting your standards and company so the more flexible their offer the better. Explore which platforms are supported by BoldDesk and TeamSupport and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this may be a key element for many companies.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
