What is better TeamSupport or Sellsy Helpdesk? If you’re getting a hard time selecting the best Help Desk Software product for your situation, try to compare and contrast the available software and discover which one offers more advantages. For instance, here you can compare TeamSupport (overall score: 9.1; user rating: 99%) vs. Sellsy Helpdesk (overall score: 7.3; user rating: N/A%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly increase the likelihood of obtaining the right product for your company. Take a closer look at other areas of the software such as if it’s easy to use, flexibility, scalability, and pricing plans.
At this time, the best services in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
Both TeamSupport and Sellsy Helpdesk were tested by a team of independent B2B experts who conducted a detailed examination of all crucial aspects of every app. Their total score was calculated by means of unique SmartScore algorithm which calculates a separate partial score to every factor including: main functionalities, client support, mobile support, security, customer satisfaction as well as media presence. We are aware that useful features are not the only factor important to a company so we do our best to pay attention to all facets of a software prior to giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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