What is better TeamSupport or Pipedrive? When looking for the appropriate CRM Software for your company it is suggested that you evaluate the characteristics, costs, along with other important details regarding the product and vendor. Here, you can check the parallels and disparities between TeamSupport (overall score at 9.1 and user satisfaction at 99%) and Pipedrive (overall score at 9.4 and user satisfaction at 100%).
It's also possible to examine their specific modules, such as functions, plans, rates, conditions, etc. Similarly, analyze the terms carefully for information on hidden costs, including, setup fees, independent customer service, upgrade fees, storage fees, and more.
Users who are pressed for time or would like to get a Customer Support Software recommendation from our experts might want to investigate these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
No CRM Software will be able to cover all the requirements of a company. Though key functionalities of TeamSupport and Pipedrive should matter you should also thoroughly explore the integrations provided by a given service. In many cases your team will already be working with various kinds of SaaS software in your company and it’s definitely wiser to opt for products that integrate well with one another. If you do that you can guarantee a reliable transfer of information between your teams and software used, which can really reduce time devoted to migrating between one solution and the other.
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