What is better TeamSupport or eStreamDesk Helpdesk? The ideal Help Desk Software is a program that can handle your company’s specific needs. It’s easy to find which choice works really with your enterprise if you examine numerous products before you decide which one is the best.
For instance, TeamSupport and eStreamDesk Helpdesk are scored at 9.1 and 6.7, respectively, for total quality and performance. Similarly, TeamSupport and eStreamDesk Helpdesk have a user satisfaction rating of 99% and 99%, respectively, which indicates the general feedback they get from customers. Moreover, talk to a regular client of the software and ask for their comments about the solution in question.
We are aware that not all businesses have the time to test a wide range of different services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
In case you continue having doubts about which solution will work best for your company it may be a sensible idea to examine each service’s social metrics. These metrics are frequently a sign of how popular every software is and how big is its online presence. For example TeamSupport Twitter account has currently 9530 followers. At the same time eStreamDesk Helpdesk Twitter is followed by 258 users.
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