TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Chat design using CSS
- Chat archive
- Definition of rolls and moderators
- Spam filtering
- Channel security
- Single message deletion
- Offline mode
- Theme gallery
- Supports PC, mobile and tablets
- Multilanguage support
- Facebook and Twitter login
Pricing Info
RumbleTalk offers a 7-day free trial and three packages:
Starter plan: $19/month (save 26% on annual billing)
- 50 chatters
- 1 chat
- Unlimited bandwidth
Basic plan: $39/month (save 36% on annual billing)
- 150 chatters
- 3 chats
- Unlimited bandwidth
Master plan: $67/month (save 27% on annual billing)
- 250 chatters
- 8 chats
- Unlimited bandwidth
Integrations
RumbleTalk supports the following integrations:
- Wordpress
- Joomla
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony Music, The Salvation Army, Seattle Pacific University, Georgetown University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RumbleTalk is an innovative social engagement platform for websites events and offline events.
Company Email
support@rumbletalk.com
Contact No.
Company's Address
RumbleTalk Ltd, Address: Har Hazofim 18/1, Rehovot, Israel
RumbleTalk Comparisons
Popular RumbleTalk Alternatives
It may not always be enough to simply compare TeamSupport and RumbleTalk against each other. Even though reliable functionalities, pricing and customer experience are all crucial and should be considered when making a final choice, you should also take a look at the recognition and awards claimed by each solution. Frequently a less popular service may turn out to be an amazing choice that was distinguished with SaaS awards such as our Supreme Software Award which proves that in spite of lesser market presence it’s a worthy contender to the services that dominate the market.
Page last modified