RumbleTalk
vsKayako
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Chat design using CSS
- Chat archive
- Definition of rolls and moderators
- Spam filtering
- Channel security
- Single message deletion
- Offline mode
- Theme gallery
- Supports PC, mobile and tablets
- Multilanguage support
- Facebook and Twitter login
Pricing Info
Pricing Info
RumbleTalk offers a 7-day free trial and three packages:
Starter plan: $19/month (save 26% on annual billing)
- 50 chatters
- 1 chat
- Unlimited bandwidth
Basic plan: $39/month (save 36% on annual billing)
- 150 chatters
- 3 chats
- Unlimited bandwidth
Master plan: $67/month (save 27% on annual billing)
- 250 chatters
- 8 chats
- Unlimited bandwidth
Integrations
Integrations
RumbleTalk supports the following integrations:
- Wordpress
- Joomla
- Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony Music, The Salvation Army, Seattle Pacific University, Georgetown University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RumbleTalk is an innovative social engagement platform for websites events and offline events.
Company Email
support@rumbletalk.com
Contact No.
Company's Address
RumbleTalk Ltd, Address: Har Hazofim 18/1, Rehovot, Israel
RumbleTalk Comparisons
Popular RumbleTalk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Support ticketing with email integration
- Fully featured live chat for your customer service portal and website
- Real-time visitor tracking
- Real-time messaging for help center and website
- Set SLAs to keep on top of customer conversations
- Phone call tracking and recording
- Enhanced self-service portal
- Advanced ticket workflows, rules and automations
- Customizable tickets, chats and customers
- Custom fields to collect all information needed
- Enhanced customer and organization profiles for CRM
- Multiple-plan support
- Ticket reply and resolution deadline management
- Set business hours for accurate performance tracking
- Slack integration
- Automatic escalation rules to prevent unaddressed customer queries
- Mobile apps for iOS, Android, Windows and Blackberry
- Mobile live chat with the Jabber gateway
- 100+ out-of-the-box help desk reports
- Custom reports via Kayako Query Language
- Schedule reports are automatically sent to your inbox
- Multi-lingual customer support and localizations
- Customizable look and feel of the help desk
- Strong support for ecommerce to increase sales and improve loyalty
- Intuitively designed Help Center enable customers to help themselves
- Rich customer and organization profiles
- Simple webhook integration to push customer data into Kayako
- Shared inbox enhances collaboration
Pricing Info
Free
- Up to 3 agents
- Live chat and email
- Basic Help Center
- 600+ integrations with Zapier
Inbox – $9/agent per month
- All Free features, plus:
- Email, chat and social
- Basic Help Center
- Assignment rules
- Insights
- Collision prevention
- Reply-only macros
Team – $15/agent per month
- All Inbox Features, plus:
- Support workflow
- SLA and business hours
- Advanced Insights
- Macros
- Single sign-on
Growth – $29/agent per month
- All Team features, plus:
- Powerful automation
- Custom views, fields, and forms
- Custom reporting
- Multi-brand, multi-language
- Advanced Help Center customization
- Organization profiles
Scale – $59/agent per month
- All Growth features, plus:
- Advanced workflow customization
- Internal Help Center
- Shared organizations
- Custom security policies
- Custom roles and permissions
- Salesforce integration
Enterprise – Custom pricing starts at $90/agent
Integrations
- 123FormBuilder
- ActiveCampaign
- Basecamp
- BigCommerce
- Campaign Monitor
- Chargebee
- Chargify
- Constant Contact
- Customer Thermometer
- Dropbox
- Drupal
- Eventbrite
- Flowdock
- Freshbooks
- Geckoboard
- GetResponse
- GitHub
- Gmail
- G Suite
- Google Analytics
- Google Calendar
- Google Drive
- Help Desk Migration
- Hootsuite
- HubSpot CRM
- Infusionsoft
- InsightSquared
- Intercom
- JIRA Software
- Joomla
- MailChimp
- Marketo
- Microsoft Dynamics CRM
- Microsoft Outlook
- Nicereply.com
- Nimble
- Pardot
- PayPal
- Pipedrive
- Pivotal Tracker
- Podio
- Quickbooks
- Recurly
- Salesforce
- SalesforceIQ
- SAML Single Sign-on
- Shopify
- Slaask
- Slack
- Stripe
- Sugar CRM
- SurveyGizmo
- SurveyMonkey
- SyncDojo
- Teamwork Projects
- Trello
- Typeform
- Webhooks
- WHMCS
- WooCommerce
- WordPress
- Wufoo
- Xero
- Yammer
- More apps from Kayako community
- REST API integrates with your apps and backend systems
- Zapier
- Zoho CRM
- Zuora
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expertus, Hitachi, ASF, ICANN, Pearson, SEGA, Toshiba
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Company Email
sales@kayako.com
Contact No.
Company's Address
Kayako
Fourth floor, Midland Financial Centre 21-22
G.T. Road Jalandhar, Punjab 144001
India
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Popular Kayako Alternatives
Almost as important as useful features and customer support quality are pricing packages made available by RumbleTalk and Kayako. Although cost should not be the sole factor it’s definitely a significant thing to consider. You should expect a flexible pricing package that can be matched with your team size and painlessly scaled up every time your company expands. Make sure you don’t select plans that have extra tools that you won’t find useful and always try to contact with the vendor directly because enterprises can often benefit from discounts. You should also try out a free trial or demo of each software to spend at least some time using it. It’s a useful experience that doesn’t require you to spend any money and offers a reliable overview of what it feels like to work with RumbleTalk and Kayako.
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