What is better RumbleTalk or ScreenConnect? Today’s companies seek the best Help Desk Software product to keep on being competitive. On this page we help you with buying the best solution, by allowing you to assess RumbleTalk and ScreenConnect down to the very details of their individual features.
It's also possible to check our total scoring values, which rate the software all round quality and performance. RumbleTalk got a 7.1 score, while ScreenConnect has a score of 9.0. Likewise, you may compare their general user satisfaction rating: N/A% (RumbleTalk) against 96% (ScreenConnect). Remember to select the software that best answers your top issues, not the application with a lot of features.
We did our best to review all popular products offered on the market, but among them these three caught our special attention: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
When you test different Help Desk Software software you shouldn’t just explore their list of features and offered pricing packages. Consider that the software should be matching your requirements and team so the more flexible their offer the better. Learn which platforms are supported by RumbleTalk and ScreenConnect and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, as this might be a critical factor for many firms.
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