What is better ScreenConnect or RumbleTalk? A good way to choose the right Help Desk Software product for your business is to evaluate the solutions against each other. Here you can compare ScreenConnect and RumbleTalk and see their functions compared in detail to help you choose which one is the superior product.
Likewise, you can compare their overall ratings, including: overall score (ScreenConnect: 9.0 vs. RumbleTalk: 7.1) and user satisfaction (ScreenConnect: 96% vs. RumbleTalk: N/A%). Browse through their varying features and similarities and see which one outperforms the other. Similarly imagine your company tomorrow; will your company outgrow the app in the next 3-5 years?
In the event you would like to quickly locate the best Remote Support Software according to our review team we suggest you examine one of these solutions: Atera, Zendesk, ScreenConnect.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t count on simply a broad range of functionalities and adjustable pricing from a reliable Help Desk Software. Almost as crucial as key features is a quality customer support. You want to ensure that if you have any questions about ScreenConnect or RumbleTalk, or you struggle with some problems, or maybe you’ll need to request a specific revision or feature beneficial to your team you can rely on a responsive and helpful customer support. Examine if services such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to enjoy personal training or at the very least an FAQ you can use.
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