What is better RumbleTalk or ManageEngine ServiceDesk Plus? To make sure you purchase the most efficient and productive Help Desk Software for your business, you should compare products available on the market. For example, here it is possible to match RumbleTalk’s overall score of 7.1 against ManageEngine ServiceDesk Plus’s score of 8.7. You can even review their general user satisfaction: RumbleTalk (N/A%) vs. ManageEngine ServiceDesk Plus (100%).
Furthermore, you can review their good and bad points feature by feature, including their offered terms and prices. By comparing products you are more likely to choose the best software for your situation. It’s clear you should know your particular requirements to realize which software addresses those needs.
People who are pressed for time or would like to get a recommendation from our experts might want to take a look at these top choices for this year: .
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Every time you pick a solution that you believe will work best for your business you shouldn’t simply limit yourself to what reviewers have to say about it. Very often individual experience with the app will vary, depending on specific preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each service to give you an immediate overview of how actual users of RumbleTalk and ManageEngine ServiceDesk Plus evaluate their experience with the service. Our system is based on detailed analysis of product mentions on other sites, social networks as well as blogs, so you are going to get a full and credible overview of what other people think about each service. In this example RumbleTalk got a total satisfaction rating at N/A% while for ManageEngine ServiceDesk Plus 100% of users say they had a positive experience with it.
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