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Compare BoldDesk vs NinjaOne (Formerly NinjaRMM)

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better BoldDesk or NinjaOne (Formerly NinjaRMM)? If you want a competent Help Desk Software product for your business you should make time to evaluate a wide range of alternatives. It doesn’t have to be tricky, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product performs. For instance, on this page you can see BoldDesk’s overall score of 8.0 and compare it against NinjaOne (Formerly NinjaRMM)’s score of 8.6; or BoldDesk’s user satisfaction level at 96% versus NinjaOne (Formerly NinjaRMM)’s 93% satisfaction score.

The contrast can help you find out the pros and cons of each application, and decide which one fits you requirements better. Aside from the rich features, the software that is easy to understand and use is always the better product.

We realize that not all people have enough time to examine dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.

Both BoldDesk and NinjaOne (Formerly NinjaRMM) were evaluated by a panel of reliable B2B experts who conducted a full analysis of all crucial aspects of each product. Their total score was prepared by means of unique SmartScore algorithm that provides a separate partial score to each element including: main functionalities, customer support, mobile support, security, user satisfaction as well as market presence. Here at FinancesOnline we are aware that useful features are not the only thing essential to a company so we make an effort to pay attention to all sides of a service prior to calculating its final score.

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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.