What is better GoTo Resolve or Salesforce Service Cloud? Finding the most effective Customer Support Software for your organization is crucial to boosting your company’s efficiency. In our platform, it is simple to compare various solutions to see which one is the appropriate software for your requirements. Here you can match GoTo Resolve vs. Salesforce Service Cloud and look at their overall scores (8.2 vs. 9.6, respectively) and user satisfaction rating (96% vs. 97%, respectively).
It's also possible to study the details of rates, terms and conditions, plans, services, tools, and more, and decide which software offers more advantages for your business. In practice, choose the software that allows you to scale the features and pricing to complement your business growth or lack of it.
We realize that not all companies have enough time to test a large number of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as crucial as functionalities and user support quality are pricing packages provided by GoTo Resolve and Salesforce Service Cloud. Although pricing should not be the sole element it’s surely an important thing to consider. You should look for a flexible pricing package that can be adjusted to your business size and effortlessly scaled up every time your business grows. Make sure you don’t select packages that have advanced tools that you won’t find useful and always try to get in touch with the vendor directly as big companies can frequently count on more affordable prices. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to spend any money and provides you with a solid overview of what it feels like to work with GoTo Resolve and Salesforce Service Cloud.
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