What is better Zendesk Chat or Salesforce Live Agent? The perfect Customer Support Software is a product that can tackle your company’s specific requirements. It is possible to find which option is best suited for your company if you review several products before you decide which one is the best.
For instance, Zendesk Chat and Salesforce Live Agent are scored at 8.5 and 9.1, respectively, for overall quality and performance. Likewise, Zendesk Chat and Salesforce Live Agent have a user satisfaction rating of 100% and 92%, respectively, which indicates the general response they get from customers. Better yet, get in touch with a current customer of the software and ask for their comments about the software in question.
We are aware that not all businesses have the time to examine a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
In the event you continue having doubts about which solution will perform best for your company it might be a sound idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular a given software is and how extensive is its online presence. For example Zendesk Chat Twitter account has currently 5065 followers. At the same time Salesforce Live Agent Twitter is followed by 434181 users.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
