What is better Zendesk Chat or Zendesk? Today’s companies want the top Customer Support Software product to remain competitive. On this page we help you with choosing the best product, by allowing you to assess Zendesk Chat and Zendesk down to the very details of their individual features.
You can even check our total scoring values, which rate the software general quality and performance. Zendesk Chat got a 8.5 score, while Zendesk has a score of 9.7. Likewise, it is possible to compare their general user satisfaction rating: 100% (Zendesk Chat) against 98% (Zendesk). Keep in mind to choose the software that best answers your most urgent issues, not the software with a lot of features.
Currently, the best services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You should pay attention to the fact that while both Zendesk Chat and Zendesk may have an excellent range of features every software could be designed for a different business size. If you are comparing features you should pay attention to a business type they are meant for. Certain functionalities might scale up effectively for big enterprises but if you have a small or medium business it’s frequently better to stay away from paying for customized functionalities that you might never have a chance to use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
