What is better Zendesk or Moxie Knowledgebase? You have such a huge number of Knowledge Management Software choices in today’s market that deciding on the best product may be overwhelming. On our comparison page, it is simple to review the functions, stipulations, available plans, and more details of Zendesk and Moxie Knowledgebase.
It’s also possible to compare their score (9.7 for Zendesk vs. 8.2 for Moxie Knowledgebase) and user satisfaction level (98% for Zendesk vs. 90% for Moxie Knowledgebase). The scores and ratings present you with an overall idea how both of these software products perform. Additionally, find out if the software can integrate with existing business apps to promote greater productivity.
We did our best to review all popular Customer Support Software products offered out there, but among all the ones we reviewed these three deserved our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Moxie Knowledgebase supports integration with the following CRM systems:
Salesforce
Microsoft Dynamics
BMC Remedy
The software can connect with the following types of back office software as well:
Order Management
Fulfillment Management
Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
The products examined on this page are only a small sample of our complete Knowledge Management Software category and you should remember that there could be better solutions available. If you would like to make sure you make the best possible choice for your team we definitely encourage you to analyze more services first. You can also consider to consult our top 10 Knowledge Management Software list to learn which products are now the highest-rated ones and dominate the market.
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