What is better Zailab or ScreenConnect? Getting the right Customer Support Software for your company is complicated with a lot of features, choices, and terms to take note of. But, relying on our website will allow you to cut down the selection process by displaying all major apps in one place.
For instance, you can contrast Zailab and ScreenConnect for their tools and overall scores, in this case, 8.0 and 9.0, respectively. Similarly, you can compare which one has higher general user satisfaction rating: N/A% (Zailab) and 96% (ScreenConnect) to find out which solution is the better choice for your organization. Don’t just buy the software with the most attractive price, but the software that offers the most cost-effective value.
Users who don't have much time or need a Call Center Software advice from our team may want to try out these top choices for the current year: JustCall, Zendesk, Freshdesk Contact Center.
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You should keep in mind that even though both Zailab and ScreenConnect may offer an excellent array of features each software could be designed for a different company size. If you are analyzing various solutions you should pay attention to a business type they are meant for. Specific elements could scale up with no problem for large enterprises but if you have a small or mid-sized company it’s frequently more sensible to stay away from paying for complex features that you might never have a chance to use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
