What is better Zailab or Zendesk? Finding the best Customer Support Software for your firm is vital to improving your company’s effectiveness. In our platform, it is simple to examine various solutions to see which one is the ideal software for your requirements. Here you can match Zailab vs. Zendesk and look at their overall scores (8.0 vs. 9.7, respectively) and user satisfaction rating (N/A% vs. 98%, respectively).
You can also analyze the details of prices, terms, plans, capabilities, tools, and more, and find out which software offers more benefits for your business. In practice, select the software that lets you to add/remove features and pricing to complement your business growth or lack of it.
Our team put a lot of effort to prepare reviews of all popular Call Center Software products available on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Contact Center, JustCall, Zendesk.
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both Zailab and Zendesk were reviewed by a group of independent SaaS experts who prepared a detailed study of all core elements of every solution. Their total rating was calculated by means of unique SmartScore model which calculates an individual partial score to every component such as: main functionalities, customer support, mobile support, security, user satisfaction as well as reviews in other media. We realize useful features are not the only aspect essential to a business so we do our best to pay attention to all aspects of a solution prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
