What is better Zailab or Salesforce Service Cloud? The ideal Customer Support Software is a solution that can deal with your company’s unique requirements. It’s easy to determine which alternative works best for your enterprise if you assess a wider range of products before you decide which one is the best.
For instance, Zailab and Salesforce Service Cloud are scored at 8.0 and 9.6, respectively, for all round quality and performance. Similarly, Zailab and Salesforce Service Cloud have a user satisfaction rating of N/A% and 97%, respectively, which indicates the general feedback they get from customers. Even better, reach put to a regular user of the software and ask for their opinion about the software in question.
Currently, the top services in our Call Center Software category are: Freshdesk Contact Center, JustCall, Zendesk.
Zailab uses a simple but sophisticated usage-based payment model. Contact the vendor for more enterprise pricing information and other product details.
Zailab is a cloud-based contact center solution designed to make the communication process between service agent and customer smooth, seamless, productive, and productive.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In the event you continue having second thoughts about which app will be best for your company it may be a good idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular a given service is and how big is its online presence. For instance, in case of Facebook Zailab has 1830 likes on their official profile while Salesforce Service Cloud profile is liked by 617858 people.
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