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Compare SmartSupport vs Jira Service Desk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better SmartSupport or Jira Service Desk? Today’s enterprises seek the top IT Asset Management Software product to stay competitive. On this page we help you with choosing the best product, by allowing you to examine SmartSupport and Jira Service Desk down to the very details of their individual offers.

You may also check our total scoring values, which rate the software overall quality and performance. SmartSupport got a 7.4 score, while Jira Service Desk has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 100% (SmartSupport) against 96% (Jira Service Desk). Don’t forget to choose the software that best matches your most crucial needs, not the solution with a lot of features.

We realize that not all companies have the time to test dozens of various solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the IT Asset Management Software category are: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.

Almost as crucial as useful features and client support level are pricing packages provided by SmartSupport and Jira Service Desk. While pricing should not be the only factor it’s without a doubt an important thing to consider. You should expect a flexible pricing package that can be matched with your company size and effortlessly scaled up every time your business grows. Be sure that you don’t select pricing plans that have extra tools that you won’t find a use for and always try to contact with the vendor directly as enterprises can often benefit from discounts. You should also check out a free trial or demo of every product to spend at least some time using it. It’s a valuable experience that doesn’t ask you to invest any money and gives you a solid overview of what it’s like to work with SmartSupport and Jira Service Desk.

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