Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Realize The Value of Shared Knowledge
- Empower Customers to Share Experiences, Ideas, and Advice
- Grow Your Knowledge Base with a Community Forum
- User-Friendly Interface
- Speedy Replying and Editing
- Incredible Design Flexibility
- Template Gallery
- Create Customized and Branded Knowledge Bases and Customer Sites
- Knowledge Base Optimization Made Easy
- Justify Ongoing Knowledge Base Projects
- Maximize Knowledge Base ROI
- Understand Your Knowledge Base
- Test Knowledge Base Performance Using Hard Data
- Unified Knowledge Base and Forums Platform
Pricing Info
Pricing Info
SmartSupport’s SMB and enterprise pricing plan information is available only upon request. Please contact a sales rep and and ask for a quote.
Integrations
Integrations
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
Company Email
sales@safeharbor.com
Contact No.
Company's Address
Safeharbor Knowledge Solutions
302 4th Street
Satsop, WA 98583
SmartSupport Comparisons
Popular SmartSupport Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
Samanage Comparisons
Popular Samanage Alternatives
It may not always be enough to just compare SmartSupport and Samanage against each other. Although useful features, pricing plans and customer reviews are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by every service. Very often a less dominant app may turn out to be an amazing choice that was distinguished with SaaS awards such as our Experts’ Choice Award which proves that despite smaller market presence it’s a significant rival to the software that dominate the market.
Page last modified