What is better SmartSupport or Samanage? Today’s companies look for the best IT Asset Management Software product to remain competitive. On this page we help you with buying the right service, by allowing you to assess SmartSupport and Samanage down to the very details of their individual modules.
You can also check our general scoring values, which rate the software overall quality and performance. SmartSupport got a 7.4 score, while Samanage has a score of 8.9. Likewise, it is possible to compare their general user satisfaction rating: 100% (SmartSupport) against 98% (Samanage). Bear in mind to select the solution that best addresses your most crucial priorities, not the application with a lot of features.
Our experts made sure to prepare reviews of all popular IT Asset Management Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Salesforce Service Cloud, monday.com, ServiceNow Asset Management.
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
It may not always be enough to just compare SmartSupport and Samanage against each other. Although useful features, pricing plans and customer reviews are all crucial and should be taken into account when making a final decision, you should also take a look at the recognition and awards won by every service. Very often a less dominant app may turn out to be an amazing choice that was distinguished with SaaS awards such as our Experts’ Choice Award which proves that despite smaller market presence it’s a significant rival to the software that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
