monday.com
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Realize The Value of Shared Knowledge
- Empower Customers to Share Experiences, Ideas, and Advice
- Grow Your Knowledge Base with a Community Forum
- User-Friendly Interface
- Speedy Replying and Editing
- Incredible Design Flexibility
- Template Gallery
- Create Customized and Branded Knowledge Bases and Customer Sites
- Knowledge Base Optimization Made Easy
- Justify Ongoing Knowledge Base Projects
- Maximize Knowledge Base ROI
- Understand Your Knowledge Base
- Test Knowledge Base Performance Using Hard Data
- Unified Knowledge Base and Forums Platform
Pricing Info
Pricing Info
SmartSupport’s SMB and enterprise pricing plan information is available only upon request. Please contact a sales rep and and ask for a quote.
Integrations
Integrations
SmartSupport can seamlessly work with other knowledge base applications and solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SunTrust, CyberGlove Systems, BikeReg
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful, intuitive, and customizable knowledge base and forum management platform that enables organizations and businesses to improve how they deliver information and support content to their customers; assisting them in realizing the value of shared knowledge, building intuitive and interactive community forums, and testing their knowledge base using quantitative data.
Company Email
sales@safeharbor.com
Contact No.
Company's Address
Safeharbor Knowledge Solutions
302 4th Street
Satsop, WA 98583
SmartSupport Comparisons
Popular SmartSupport Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Collaborate with team members seamlessly
- Communicate about tasks in context
- Gauge progress at a glance
- See all of your team’s work at a glance
- Assign tasks to team members
- Keep everyone aligned with automations
- Create custom notifications
- Sync with Gmail and Outlook
- Email updates – send updates by email
- Integrate the platform with Slack, Dropbox, Pipedrive, and more
- Document and manage work all in one place
- Measure your team’s progress and document achievements
- Onboard new employees easily
- Grant user permissions to protect privacy of certain data
- Upload files directly from Adobe for easy peer review
- Leave live comments on visuals
- Reduce emails and meetings
Pricing Info
monday.com offers plans starting from 3 users. From there, the plans go up based on your team size and required features. Here’s an overview:
Individual – Free forever
- Up to 2 seats
- Unlimited boards
- Unlimited docs
- Over 200 templates
- Over 20 column types
- iOS and Android apps
Basic – $8/seat/month (billed annually)
- All features included in the Individual plan
- Unlimited free viewers
- Unlimited items
- 5 GB file storage
- Priority customer support
- Dashboard based on 1 board
Standard – $10/seat/month (billed annually)
- All features included in the Basic plan
- Timeline and Gantt views
- Calendar view
- Automation (250 actions per month)
- Integration (250 actions per month)
- Dashboard based on 5 boards
Pro – $16/seat/month (billed annually)
- All features included in the Standard plan
- Private boards and docs
- Chart view
- Time tracking
- Formula column
- Dependency column
- Automation (25,000 actions per month)
- Integration (25,000 actions per month)
- Dashboard based on 10 boards
Enterprise – by quote
- All features included in the Pro plan
- Enterprise-scale automation and integration
- Enterprise-grade security and governance
- Advanced reporting and analytics
- Multi-level permissions
- Tailored onboarding
- Premium support
- Dashboard based on up to 50 boards
Integrations
monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:
- Outlook
- Microsoft Teams
- Dropbox
- Slack
- Zoom
- Google Calendar
- Google Drive
- Excel
- Gmail
- OneDrive
- Zapier
- Adobe Creative Cloud
- Salesforce
- Zendesk
- Copper
- Shopify
- Twilio
- Stripe
- Woocommerce
- Pipedrive
- SurveyMonkey
- Mailchimp
- Facebook Ads
- HubSpot
- Typeform
- Clearbit
- Jotform
- Box.com
- Eventbrite
- Data Studio
- Hootsuite
- GitLab
- Jira
- GitHub
- PagerDuty
- Toggl
- Basecamp
- Asana
- Trello
- Harvest
- Todoist
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Uber, NBC Universal, Fiverr.com, Saatchi Art
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An industry-leading collaboration app for on-site and remote work teams. This leverages tools such as Kanban boards, Gantt charts, and workflow automations to help teams handle any type of project. It also seamlessly integrates with third-party apps to ensure easier adoption and extend its capabilities.
Company Email
Contact No.
Company's Address
Yitzhak Sadeh St 6, Tel Aviv-Yafo, Israel
monday.com Comparisons
Popular monday.com Alternatives
No IT Asset Management Software will manate to cover all the needs of a business. Even though key features of SmartSupport and monday.com should matter you should also carefully explore the integrations offered by every software. Very often you will already be making use of other types of B2B software in your company and it’s definitely wiser to opt for software that integrate well with each other. With that approach you will be able to be certain of an effortless transfer of information between your teams and services, which can really reduce time spent on migrating between one service and the other.
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