What is better Samanage or Salesforce Service Cloud? If you wish to get a convenient way to find out which CRM Software product is better, our proprietary method gives Samanage a score of 8.9 and Salesforce Service Cloud a score of 9.6 for all round quality and performance. Moreover, Samanage is rated at 98%, while Salesforce Service Cloud is rated 97% for their user satisfaction level.
You can also examine their product details, including modules, tools, options, plans, costs, and others. Check if the software allows you to customize a few of its processes to ensure it fits your own business workflows.
We know that not all people have the time to try out dozens of different products, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You don’t want exclusively a wide array of useful tools and scalable pricing packages from a credible CRM Software. Almost as crucial as key features is a trustworthy customer support. You want to ensure that if you have any questions about Samanage or Salesforce Service Cloud, or you run into a problem, or perhaps you’ll need to request a certain change or feature beneficial to your business you can rely on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you are able to benefit from individual training or at least an FAQ you can use.
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