MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Why is FinancesOnline free Why FO is free

Compare Serena Service Manager vs Freshdesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Serena Service Manager or Freshdesk? If you’re having a tough time selecting the best Customer Support Software product for your company, we suggest that you compare and contrast the available software and find out which tool offers more positive aspects. For example, here you can examine Serena Service Manager (overall score: 7.0; user rating: 93%) vs. Freshdesk (overall score: 9.8; user rating: 100%) for their overall performance.

It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current budget. Using a clear table to match their features will significantly increase the chances of obtaining the appropriate product for your company. Pay attention to other areas of the software for example if it’s easy to use, flexibility, scalability, and pricing options.

Currently, the most popular products in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.

Serena Service Manager

vs

Freshdesk

Freshdesk

You should pay attention to the fact that even though both Serena Service Manager and Freshdesk may have a top quality range of features every solution could be created for a different company size. If you are analyzing various solutions you may want to pay attention to a company size they are aimed at. Certain features might scale up with no problem for big enterprises but if you own a small or medium business it’s frequently more sensible to refrain paying for customized functionalities that you might never have a chance to use.

Page last modified

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

FinancesOnline

EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus

US Office: 120 St James Ave Floor 6, Boston, MA 02116

GET LISTED
Company
Policies
Content

Copyright © 2026 FinancesOnline. All B2B Directory Rights Reserved.