Serena Service Manager

NOAWARDS
YET
Pricing:
Starting from $89
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Change management
- Configuration management
- Dashboards and reports
- Deployment options
- Enterprise service catalog
- Financial asset management
- Incident and problem management
- IT process automation
- ITIL support
- Knowledge management
- Release management
- Request fulfillment
- Service level management
- Social IT
- User self-service
Pricing Info
Pricing Info
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
For more pricing information, contact the vendor.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Boeing Company, A T & T Corp, Barclays Bank Plc, Bechtel Corporation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Serena Service Manager offers a process-driven approach to ITSM that allows business and IT to work together.
Company Email
support@serena.com
Contact No.
Company's Address
1850 Gateway Drive, 4th Floor, San Mateo, California 94404, USA
Serena Service Manager Comparisons
Popular Serena Service Manager Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Social Networking for your company
- Business Collaboration
- Social Intranet Solutions
- Project Management Tools
- Build a Knowledgebase
- Create Customer Extranets
- Create Sales & Marketing Communities
- Create Online Communities
- Help Desk / Ticketing / Case Management
- Collaborate with your co-workers
- Blogs, Articles, Events, Forums, Wiki
- Job Board, User Management
- Activity Streams & Microblogging
- File Sharing & Document Management
- Real-time Chat & Messaging
- Real-time Notifications
- Social Development Platform
- SaaS or Self-Hosted
Pricing Info
Details about Communifire cost are given below:
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space
Pro ($99 per month): 20 users; 20 GB space
Plus ($199 per month): 50 users; 30 GB space
Max ($499 per month): 100 users; 40 GB space
Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
Integrations
- HTML
- CSS
- Bing Maps
- Google Spreadsheets
- MailChimp
- SlideShare
- MP4, YouTube, Vimeo
- MS Office and Open Office documents
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Bravo, Dannon, Whirlpool, Edwards
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Streamlines communication and work processes and integrates them in a social business platform to enhance collaboration and content management.
Company Email
sales@axerosolutions.com
Contact No.
Company's Address
San Diego, CA
Communifire Comparisons
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Almost as important as features and client support quality are pricing options provided by Serena Service Manager and Communifire. Although cost should not be the sole aspect it’s without a doubt an important thing to consider. You should count on a flexible pricing package that can be adjusted to your company size and painlessly scaled up if your company expands. Be sure that you don’t select plans that include advanced features that you won’t use and always try to contact with the vendor directly because enterprises can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of every service to spend at least some time using it. It’s a helpful experience that doesn’t need you to invest any money and offers a practical overview of what it’s like to work with Serena Service Manager and Communifire.
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