What is better Serena Service Manager or Pipedrive? We are here to simplify the cumbersome process of assessing Customer Support Software products for you. For example, on this page you can examine the overall performance of Serena Service Manager (7.0) and compare it with the overall performance of Pipedrive (9.4). You may also match their overall user satisfaction rating: Serena Service Manager (93%) vs. Pipedrive (100%).
Likewise, lexamine their services thoroughly to see which product can better tackle your company’s needs. In general, any business app has to let you to quickly check the big picture, at the same time giving you easy access to the details.
We know that not all businesses have enough time to test a large number of various solutions, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
Both Serena Service Manager and Pipedrive were evaluated by a team of reliable B2B experts who prepared a detailed study of all key aspects of every solution. Their total rating was calculated by means of unique SmartScore algorithm that gives a separate partial score to each component like: main functionalities, customer support, mobile device support, security, client satisfaction and media presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a company so we make sure we pay attention to all aspects of a product before calculating its final score.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
