Compare Freshdesk vs. HappyFoxWhen looking for the appropriate Customer Support Software for your business it is recommended that you compare the functions, prices, as well as other critical info regarding the product and vendor. Here, you can examine the parallels and distinctions between Freshdesk (overall score at 9.8 and user satisfaction at 100%) and HappyFox (overall score at 8.8 and user satisfaction at 98%). You may also examine their unique details, such as features, plans, pricing, terms, etc. Moreover, analyze the terms carefully for information on hidden costs, like, setup fees, separate helpdesk support, upgrade fees, cloud storage fees, and other similar charges. Our experts made sure to prepare reviews of all popular Customer Support Software products that you can find out there, but among them these three caught our special attention: Freshdesk, LiveAgent, Samanage.
|Monthly payment||Monthly payment | Annual Subscription|
Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly.
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
|+1 (866) 832-3090||1-949-535-2220|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business | Freelancers|
| 311 California street,|
San Francisco, CA 94104
|24, Executive Park, Suite 230, Irvine CA 92614, United States|
|English, Dutch, Polish, Turkish, Swedish||English, China, Germany, India, Japan|
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.
Sprout (free, unlimited agents):
Blossom – $19 per agent/month (yearly) or $25 (monthly)
Garden – $35 per agent/month (yearly) or $44 (monthly)
Estate – $49 per agent/month (yearly) or $59 (monthly)
Forest – $89 per agent/month (yearly) or $99 (monthly)
HappyFox offers four price annual pricing plans:
Mighty: $29 per staff/month (annual) or $39 per staff/month (monthly)
Fantastic: $49 per staff/month (annual) or $59 per staff/month (monthly)
Enterprise: $69 per staff/month (annual) or $79 per staff/month (monthly)
Enterprise Plus: $89 per staff/month (annual) or $99 per staff/month (monthly)
For more HappyFox price details, contact the vendor.
|Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef||Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC|
|Learn more about Freshdesk pricing||Learn more about HappyFox pricing|
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Both Freshdesk and HappyFox were evaluated by a team of independent SaaS experts who carried out a full examination of all important elements of each solution. Their total rating was calculated with unique SmartScore model that calculates a separate partial score to each factor including: main functionalities, client support, mobile device support, security, customer satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only factor essential to a business so we make an effort to pay attention to all facets of a solution before giving it a final score.