What is better Freshdesk or Pipeliner? When selecting the proper CRM Software for your enterprise it is recommended that you compare the functions, rates, along with other essential info about the product and vendor. Here, you are able to see the similarities and distinctions between Freshdesk (overall score at 9.8 and user satisfaction at 100%) and Pipeliner (overall score at 9.1 and user satisfaction at 100%).
You may also look at their unique details, like tools, plans, rates, terms, etc. Similarly, analyze the terms thoroughly for information on hidden costs, like, setup cost, separate support plan, upgrade fees, disk space fees, and other similar charges.
In the event you have to quickly identify the top Customer Support Software according to our experts we suggest you check out the following services: Freshdesk, Zendesk, Freshdesk Omni.
Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here.
Free
2 Agents
Email Ticketing
Ticket Trend Report
Social Ticketing
Knowledge Base
Ticket Dispatch
Team Collaboration
Call-to-ticket conversion
Growth
– $18/agent/month or $15/agent/month/annual billing
All Free Features
Automation Capabilities
In-depth Helpdesk
Chats and Calls Management
Marketplace Apps
SLA Management
Business Hours
Pro
– $59/agent/month or $49/agent/month/annual billing
All Growth Features
Automatic Ticket Assignment
In-app Chat Campaigns
Answer Bot
Portal Customization
Custom Roles
Enterprise Reporting
Multiple SLAs and Timezones
Smart Call Escalations
Call Barging and Monitoring
Enterprise
– $95/agent/month or $79/agent/month/annual billing
Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.
Freshdesk also integrates with the following applications:
Facebook
Twitter
SugarCRM
Capsule
Harvest
Gmail Gadgets
Google tools
Dropbox
HelpOnClick
Snap Engage
iContact
Zoho CRM
Freshchat
Nimble
FetchFlow
Knowlarity
Highrise
Olark
Microsoft Teams
Constant Check
Userlike
Magento
Woo Themes
OneSky
FreshPlugs
RESTful API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An efficient and reliable help desk solution and winner of our Expert's Choice Award. The software offers multi-channel support, automation tools, gamification, and self-service portals to help businesses deliver high-quality customer support. The software helps improve organization and ease collaboration within support teams.
Pipeliner CRM offers integrations with over 200 apps for productivity, collaboration, accounting, and eCommerce. These apps include:
Freshbooks
Sage Intacct
Clearbit
FullContact
Ethereum
Zapier
Dropbox
Google Drive
Shopify
Magento
Calendly
EventBrite
MS Office
monday
Wrike
Google Forms
SEMrush
Twitter
Freshdesk
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTN Business, Tiger, ManpowerGroup
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A sales CRM and automation software that boosts adoption rates and ROI through a highly visual interface, numerous customization options, and robust reporting capabilities. It helps you manage your pipeline to turn leads into sales and sales to repeat purchases. It also generates reports and insights within its dashboard.
When you select a service that you think will be an actual asset for your business you shouldn’t simply focus on what professionals have to say about it. Quite frequently individual experience with the product may be different, depending on your own preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every app to give you a quick impression of how real users of Freshdesk and Pipeliner rate their contact with the product. Our algorithm is based on complex analysis of product mentions on other sites, social networks and blogs, so you will obtain a full and reliable landscape of what other customers think about every service. In this case Freshdesk has a total satisfaction rating at 100% while for Pipeliner 100% of people say they had an enjoyable experience with it.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
