HappyFox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Conversion Into Tickets
- Ticket Merging
- Ticket Escalation
- Group contacts
- In-depth reporting
- Over 35 languages supported
- Personalize queue
- Smart rules for automation
- Social media integration with Facebook
- Supports voice, email, chat, social media, and mobile channels
- Works on iOS, Android, and Windows mobile devices
Pricing Info
Pricing Info
HappyFox offers four price annual pricing plans:
Mighty: $29 per staff/month (annual) or $39 per staff/month (monthly)
- Attachment Store 50GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
Fantastic: $49 per staff/month (annual) or $59 per staff/month (monthly)
- Attachment Store 200GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
Enterprise: $69 per staff/month (annual) or $79 per staff/month (monthly)
- Attachment Store 500GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
Enterprise Plus: $89 per staff/month (annual) or $99 per staff/month (monthly)
- Attachment Store 1024GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
- Sentiment Analysis
For more HappyFox price details, contact the vendor.
Integrations
Integrations
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
- Salesforce
- Google Apps
- Zoho CRM
- SurveyMonkey
- Twilio
- Olark
- SnapEngage
- Freshbooks Accounting
- Batchbook
- Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Company Email
support@happyfox.com
Contact No.
Company's Address
24, Executive Park, Suite 230, Irvine CA 92614, United States
HappyFox Comparisons
Popular HappyFox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT asset management
- Central repository
- Auto-discovery of devices
- Streamlined asset allocation
- Complete IT asset lifecycle tracking
- Automated employee on/off boarding
- Check in/out equipment loan
- Asset recovery
- Asset location tracking
- Supplier management
- Email alerts and reminders
- Documentation file repository
- Web-based configuration tools
- Dashboards and reports
- ServiceDesk and Incident Management
- Best practice processes
- Automatic ticket routing
- Self-service portal
- Multiple Escalation & SLA Support
- Customer feedback and surveys
- Software and License Management
- Central license repository
- Software request portal
- License compliance
- Purchasing integration
- Cloud and SaaS subscriptions
- Software normalization
- Versioning
- Suite consolidation
Pricing Info
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Integrations
VIZOR integrates with the following business systems and applications:
- Microsoft SCCM
- LANSweeper Integration
- Active Directory
- LDAP Directory Integration
- Microsoft System Center (ConfigMgr)
- Exchange
- Dynamics GP
- Chromebook Management Console
- Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AUDI, SIEMENS, ORACLE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that covers the full IT asset lifecycle.
Company Email
solutions@vector-networks.com
Contact No.
Company's Address
VIZOR
541 10th Street, Unit 123
Atlanta, GA 30318
USA
VIZOR Comparisons
Popular VIZOR Alternatives
Please pay attention to the fact that while both HappyFox and VIZOR may have an outstanding range of features every software could be aimed at a different company size. If you are studying different apps you should give some attention to a company size they are aimed at. Certain features could scale up with no problem for big enterprises but if you run a small or mid-sized business it’s often better to refrain paying for complex features that you might never have a chance to use.
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