What is better Salesforce Live Agent or Sinch? With various features, pricing, details, and more to compare, finding the right Customer Support Software for your organization is challenging. However by using our system, you can easily match the features of Salesforce Live Agent and Sinch including their general score, respectively as: 9.1 and 8.6 for overall score and 92% and 94% for user satisfaction.
You can also review them feature by feature check out which application is a better fit for your business. Remember to ask for a demo first prior to getting a plan to experience how the solution works in real setting.
We are aware that not all people have the time to scrutinize a large number of different products, so we prepared a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
Both Salesforce Live Agent and Sinch were reviewed by a team of reliable SaaS experts who carried out a detailed analysis of all important aspects of each app. Their total score was calculated with unique SmartScore system which provides a separate partial score to each factor including: main functionalities, client support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only factor essential to a business so we make an effort to pay attention to all facets of a service prior to giving it a final rating.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
