What is better Salesforce Live Agent or VIZOR? Today’s businesses require the best Customer Support Software product to remain competitive. On this page we help you with buying the right software, by allowing you to evaluate Salesforce Live Agent and VIZOR down to the very details of their individual modules.
You can even make use of our general scoring values, which rate the software all round quality and performance. Salesforce Live Agent got a 9.1 score, while VIZOR has a score of 8.0. Likewise, you may compare their general user satisfaction rating: 92% (Salesforce Live Agent) against 98% (VIZOR). Keep in mind to select the application that best answers your most crucial issues, not the application with the most robust features.
At the moment, the most popular services in our Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Salesforce Live Agent is one of the products in the Salesforce Service Cloud module. For pricing information, you may contact the vendor to request a quote.
Salesforce Live Agent integrates with the systems in Salesforce’s AppExchange marketplace. You may also use the Live Agent API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, The Warehouse, PLDT Enterprise
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A real-time live chat support solution for your customer inquiries on your website and application. This puts your support team on standby 24/7. This connects them with clients anytime for immediate issue resolutions. And since it can open multiple chat tabs, one agent can take on multiple tickets simultaneously.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Every time you compare different Customer Support Software apps you shouldn’t only analyze their list of features and offered pricing packages. Consider that the service must be adjusted to your needs and business so the more flexible their offer the better. Find our which systems are supported by Salesforce Live Agent and VIZOR and be certain you will obtain mobile support for whichever devices you work on in your company. You should also learn which languages and geographies are supported, as this could be a deal breaker for many companies.
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