What is better Sinch or Vivantio? When selecting the appropriate Customer Support Software for your organization it is suggested that you compare the functions, rates, as well as other important data about the product and vendor. Here, you can examine the similarities and differences between Sinch (overall score at 8.6 and user satisfaction at 94%) and Vivantio (overall score at 8.4 and user satisfaction at 93%).
It's also possible to examine their particulars elements, like services, plans, rates, conditions, etc. Similarly, read the terms carefully for information on hidden fees, including, setup fees, separate helpdesk support, upgrade fees, storage fees, and more.
We are aware that not all people have enough time to try out a large number of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Business Phone Systems category are: Comcast Business VoiceEdge®, Axon Virtual PBX, RingCentral.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be enough to just compare Sinch and Vivantio with each other. While useful functionalities, pricing and customer reviews are all crucial and should be taken into account when making a final choice, you should also pay attention to the recognition and awards claimed by each product. Very often a less popular solution may turn out to be a good choice that was distinguished with B2B awards such as our Supreme Software Award which proves that regardless of smaller market popularity it’s a worthy contender to the services that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
