Compare Re:Desk vs. ManageEngine ServiceDeskToday’s enterprises look for the best Help Desk Software product to keep on being competitive. On this page we help you with buying the right product, by allowing you to assess Re:Desk and ManageEngine ServiceDesk down to the very details of their individual features. It's also possible to check our total scoring values, which rate the software all round quality and performance. Re:Desk got a 8.0 score, while ManageEngine ServiceDesk has a score of 8.7. Likewise, you may compare their general user satisfaction rating: N/A% (Re:Desk) against 100% (ManageEngine ServiceDesk). Remember to opt for the application that best answers your most crucial needs, not the application with a lot of features. People who don't have much time or need a Service Desk Software recommendation from our experts may want to investigate these top choices for this year: Freshservice, Samanage, Zendesk.
|Monthly payment||Monthly payment | One-time payment | Quote-based|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
ManageEngine ServiceDesk is an integrated help desk solution offering asset and project management built on the ITIL framework.
|Learn more about Re:Desk pricing||Learn more about ManageEngine ServiceDesk pricing|
|Types of Support|
Types of Support
|Hallmark, Lufthansa, GE, Intel, Airbus|
| Zoho Corporation|
4141 Hacienda Drive
Pleasanton, CA 94588
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Professional (IT Help Desk + Asset)
Enterprise (IT Help Desk + Asset + ITIL)
|List of Features|
List of Features
Re:Desk integrates with the following business systems and applications:
ManageEngine Service Desk is designed to work with the following add-ons and plug-ins to ensure unparalleled functionality and enable businesses to meet and satisfy their varying customer service needs.
|English, Russia||English, Dutch|
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Every time you test various Help Desk Software software you shouldn’t only study their features list and offered pricing plans. Keep in mind the service should be meeting your work processes and company so the more flexible their offer the better. Check which platforms are supported by Re:Desk and ManageEngine ServiceDesk and make sure you will obtain mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, as this could be a key element for many firms.