Compare TeamSupport vs. Re:DeskFinding the appropriate Help Desk Software product is as straightforward as comparing the solid and poor functions and terms offered by Re:Desk and TeamSupport. Here you can also match their all round scores: 8.0 for Re:Desk vs. 9.1 for TeamSupport. Or you can check their general user satisfaction rating, N/A% for Re:Desk vs. 99% for TeamSupport. We suggest that you spend some time to analyze their differences and figure out which one is the better alternative for your business. What’s more don’t forget to consider your company’s or industry’s special circumstances, for instance, a multilingual solution for a global staff or a mobile platform to help you work away from your office. Those of you who want to save some time or would like to get a Service Desk Software suggestion from our experts may want to take a look at these top choices for the current year: Freshservice, Samanage, JIRA Service Desk.
|Monthly payment | Annual Subscription||Monthly payment|
Complete customer support that facilitates communication and collaboration between your teams and clients.
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
|Types of Support|
Types of Support
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
| 100 Highland Park Village, Suite 200|
Dallas, TX 75205
TeamSupport integrates with the following business systems and applications:
Re:Desk integrates with the following business systems and applications:
|USA, UK, Canada, International||USA, UK, Canada, International, Russia|
|AT&T, Walmart, American Lung Association, Fuji Film, NBA|
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $40 per agent per month, billed annually
Enterprise – $55 per agent month, billed annually
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
|Learn more about TeamSupport pricing||Learn more about Re:Desk pricing|
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Both Re:Desk and TeamSupport were tested by a panel of reliable SaaS experts who prepared a detailed study of all core aspects of each app. Their ultimate score was prepared using our unique SmartScore model which provides a separate partial score to each factor including: main features, client support, mobile device support, security, customer satisfaction as well as media presence. We realize useful features are not the only aspect important to a company so we do our best to pay attention to all aspects of a solution prior to giving it a final score.