Compare Re:Desk vs. Salesforce Service CloudWhen looking for the proper Help Desk Software for your company our recommendation is that you review the features, prices, as well as other important info concerning the product and vendor. Here, you are able to see the similarities and discrepancies between Re:Desk (overall score at 8.0 and user satisfaction at N/A%) and Salesforce Service Cloud (overall score at 9.3 and user satisfaction at 97%). You may also look at their specific modules, such as functions, plans, rates, terms, etc. Similarly, analyze the terms carefully for information on hidden fees, such as, setup cost, separate support plan, upgrade fees, disk space fees, and more. As of now, the leading products in our Service Desk Software category are: Freshservice, Zendesk, Samanage.
|Monthly payment||Monthly payment|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Service Cloud customer service software gives you faster, smarter customer support.
|Types of Support|
Types of Support
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Learn more about Re:Desk pricing||Learn more about Salesforce Service Cloud pricing|
Re:Desk integrates with the following business systems and applications:
Salesforce Service Cloud supports integrations with the following business systems and applications:
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
Lightning Essentials – $25/user per month (billed annually)
Lightning Professional – $75/user per month (billed annually)
Lightning Enterprise – $150/user per month (billed annually)
Lightning Unlimited – $300/user per month (billed annually)
|Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo|
| The Landmark at One Market, Suite 300|
San Francisco, CA 94105
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Every time you select a solution that you think will work best for your company you shouldn’t just focus on what reviewers have to say about it. In many cases individual experience with the software may change, depending on your own goals and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each product to give you a quick impression of how actual users of Re:Desk and Salesforce Service Cloud evaluate their contact with the app. Our algorithm is based on detailed analysis of product appearances on other sites, social networks as well as blogs, so you will receive a complete and reliable overview of what other users think about each software. In this case Re:Desk has a total satisfaction rating at N/A% while for Salesforce Service Cloud 97% of users say they had a positive experience with it.