What is better Re:Desk or Vivantio? To successfully find the most effective and productive Help Desk Software for your company, you have to compare products available on the market. For instance, here you may match Re:Desk’s overall score of 8.0 against Vivantio’s score of 8.4. You can also examine their general user satisfaction: Re:Desk (N/A%) vs. Vivantio (93%).
What’s more, you can compare their pros and cons feature by feature, including their terms and conditions and prices. By comparing products you are improving your chances to pick the best software for your company. It’s clear you have to know your unique needs to realize which solution matches those needs.
If you need to quickly find the top Service Desk Software according to our review team we recommend you take a look at one of these products: LiveAgent, Freshservice, Zendesk.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you research various Help Desk Software services you shouldn’t just explore their features list and available pricing plans. Consider that the solution should be adjusted to your standards and business so the more flexible their offer the better. Learn what OSes are supported by Re:Desk and Vivantio and be certain you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, because this might be a critical factor for many firms.
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