What is better Re:Desk or Vivantio? Getting the most appropriate Help Desk Software for your organization is not that easy with so many functions, choices, and terms to take note of. However, depending on our review platform will help you to streamline the selection process by reading all main services in a single location.
As an illustration, you can contrast Re:Desk and Vivantio for their features and overall scores, namely, 8.0 and 8.4, respectively. Similarly, you can check which software has higher general user satisfaction rating: N/A% (Re:Desk) and 93% (Vivantio) to find out which product is the better option for your company. Don’t simply buy the solution with the most attractive price, but the software that has the best value for your money.
Our experts made sure to prepare reviews of all popular Service Desk Software solutions that you can find out there, but among all the ones we reviewed these three caught our special attention: LiveAgent, Zendesk, Freshservice.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
No Help Desk Software will be able to solve all the needs of a business. While core functionalities of Re:Desk and Vivantio are obviously a priority you should also thoroughly study the integrations supported by every app. Quote frequently you will already be using some other B2B software in your company and it’s always more beneficial to select software that integrate well with one another. If you do that you can ensure a reliable exchange of information between your teams and services, which can considerably reduce time wasted on migrating between one service and the other.
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