Compare Re:Desk vs. JitBit HelpDeskIt’s a good idea to use our scoring system to provide you with a general idea which Help Desk Software product is will work better for your business. For overall product quality, Re:Desk earned 8.0 points, while JitBit HelpDesk earned 7.3 points. Meanwhile, for user satisfaction, Re:Desk scored N/A%, while JitBit HelpDesk scored 99%. Information regarding their characteristics, tools, supported platforms, customer service, etc. are available below to provide you with a more precise comparison. Remember to get only the functions your company needs so as not to waste resources for features that you won’t be using. Users who are pressed for time or could use a Service Desk Software advice from our experts may want to try out these top choices for this year: SysAid, Samanage, Freshservice.
|Monthly payment||Annual Subscription|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
JitBit HelpDesk is a web-based help desk app to delight your customers. It tracks support tickets and fully integrates with email and Active Directory.
|Learn more about Re:Desk pricing||Learn more about JitBit HelpDesk pricing|
|Synthetis, Zambion.com, Webhostingsearch.com|
Re:Desk integrates with the following business systems and applications:
The tool integrates with the following applications:
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|List of Features|
List of Features
| Jitbit LP |
Summit House, 4-5 Mitchell Street
Edinburgh, EH6 7BD
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
JitBit is available in three packages:
Small – $799
Company – $1199
Enterprise – $1999
There is also a SaaS (hosted) package available for $24.92 per month.
|1 (646) 397-7708|
|USA, UK, Canada, International, Russia||USA, UK, Canada, International, China, Germany, India, Japan, Spain, France, Russia, Italy, Dutch, Portugal, Polish, Turkish, Swedish|
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If you are still having doubts about which product will be best for your business it may be a good idea to investigate each service’s social metrics. Such metrics are frequently a sign of how popular a given product is and how big is its online presence. For instance Re:Desk Twitter profile has currently 18 followers. At the same time JitBit HelpDesk Twitter is followed by 86 people.