Compare Re:Desk vs. JitBit HelpDeskIf you want a competent Help Desk Software product for your company you should invest time and compare various solutions. It doesn’t have to be complex, and can be as simple as matching their functions in a table like the one below. You will also get a brief idea how each product operates. As an example, on this page you can check Re:Desk’s overall score of 8.0 and compare it against JitBit HelpDesk’s score of 8.5; or Re:Desk’s user satisfaction level at N/A% versus JitBit HelpDesk’s 100% satisfaction score. The assessment can help you spot the good and bad points of each application, and choose which matches your requirements better. On top of the main features, the application that is easy to understand and use is always the better option. If you have to quickly find the top Service Desk Software according to our review team we recommend you take a look at one of these solutions: Samanage, Freshservice, Zendesk.
|Monthly payment||Annual Subscription|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
JitBit HelpDesk is a web-based help desk app to delight your customers. It tracks support tickets and fully integrates with email and Active Directory.
|Types of Customers|
Types of Customers
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Synthetis, Zambion.com, Webhostingsearch.com|
|Learn more about Re:Desk pricing||Learn more about JitBit HelpDesk pricing|
Re:Desk integrates with the following business systems and applications:
The tool integrates with the following applications:
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
JitBit is available in three packages:
Small – $799
Company – $1199
Enterprise – $1999
There is also a SaaS (hosted) package available for $24.92 per month.
|1 (646) 397-7708|
| Jitbit LP |
Summit House, 4-5 Mitchell Street
Edinburgh, EH6 7BD
|English, Russia||English, Dutch, Polish, Turkish, Swedish|
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In the event you continue having doubts about which software will perform best in your case it might be a good idea to analyze each service’s social metrics. These metrics are usually an indicator of how popular a given service is and how wide is its online presence. For instance, in case of Facebook Re:Desk has 5 likes on their official page while JitBit HelpDesk profile is liked by 710 people.