Compare Re:Desk vs. SamanageThere are many Help Desk Software products in the market right now. The simplest way to find out which service fits your needs best is to examine them side by side. For example, here you can examine Re:Desk and Samanage for their overall score (8.0 vs. 9.6, respectively) or their user satisfaction rating (N/A% vs. 98%, respectively). Additionally, you can examine their features and pricing terms along with other valuable information below. When matching products make sure you compare their corresponding features and mark their differences to obtain a clearer picture of both deals. Similarly, keep in mind to check other issues like security, backup, ease-of-use, and customer service. Right now, the best services in our Service Desk Software category are: Samanage, SysAid, Freshservice.
|Monthly payment||Monthly payment | Quote-based|
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|USA, UK, Canada, International, Russia||USA, UK, Canada, Germany, Japan|
|Types of Clients|
Types of Clients
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
Re:Desk offers a single enterprise pricing plan for all users that costs $29.99/agent/month. Here are the details of what it contains:
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
|Learn more about Re:Desk pricing||Learn more about Samanage pricing|
Re:Desk integrates with the following business systems and applications:
| 117 Edinburgh South|
Suite 100, Cary NC 27511
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When you test different Help Desk Software services you shouldn’t just study their list of features and available pricing plans. Keep in mind the software should be meeting your standards and team so the more flexible their offer the better. Explore what systems are supported by Re:Desk and Samanage and make sure you will get mobile support for whatever devices you use in your company. You should also learn which languages and countries are supported, as this could be a deal breaker for many firms.