What is better Re:Desk or Vision Helpdesk? Choosing the most appropriate Help Desk Software for your organization is hard with too much features, options, and offers to choose from. However, using our review directory will allow you to streamline the selection steps by displaying all major solutions in one location.
For instance, you can contrast Re:Desk and Vision Helpdesk for their functions and overall scores, in this case, 8.0 and 9.2, respectively. Likewise, you can compare which one has superior general user satisfaction rating: N/A% (Re:Desk) and 99% (Vision Helpdesk) to find out which software is the better option for your business. Don’t simply choose the software with the lowest price, but the solution that has the best value.
People who don't have much time or would like to get a Service Desk Software recommendation from our experts might want to investigate these top choices for the current year: Freshservice, Zendesk, LiveAgent.
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
You should note that even though both Re:Desk and Vision Helpdesk may provide an excellent array of features each software could be created for a different business size. If you are comparing features you should focus on a business type they are aimed at. Some functionalities might scale up efficiently for big enterprises but if you have a small or medium business it’s often more sensible to avoid paying for customized features that you may never have a chance to use.
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