What is better Vision Helpdesk or eStreamDesk Helpdesk? Finding the ideal Help Desk Software product is all about cross-checking different solutions and figuring out the top application for your specific needs. Our proprietary algorythm will give you a brief look at the general rating of Vision Helpdesk and eStreamDesk Helpdesk. For total quality and performance, Vision Helpdesk scored 9.2, while eStreamDesk Helpdesk scored 6.7. On the other hand, for user satisfaction, Vision Helpdesk earned 99%, while eStreamDesk Helpdesk earned 99%.
Below it's also possible to look at their functions, terms, plans, etc. to find out which program will be more suitable for your needs. An important feature to check is if the application can toggle on/off limitations on different types of users to secure any confidential corporate data.
If you would like to quickly identify the optimal Help Desk Software according to our review team we suggest you examine one of these solutions: Freshdesk, Zendesk, Salesforce Service Cloud.
Vision Helpdesk can integrate with several social media systems, CRM software solutions, project management platforms, billing tools, and chat programs such as:
Facebook
Twitter
Google Hosted Emails
Office365 Hosted Emails
MS Exchange Emails
Active Directory
Paypal
2SMS
Clickatell
Drupal
WHMCS
Clientexec
Live Chat Inc
Live!Zilla
UserLike
Comm100
GoToMeeting
GoToAssist
Twilio
LinkedIN
WordPress
SugarCRM
HostBill
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Thomas Cook, Hutchinson Networks Ltd, Rovia, Transition Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Vision Helpdesk is a customer support help desk platform that allows users to manage calls, live chat, and email in a single, convenient platform. Equipped with a help desk, ITIL/ITSM desk, and satellite desk, it is also available on mobile devices so customers can easily access customer support and help desk services.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Almost as crucial as useful features and customer support responsiveness are pricing options given by Vision Helpdesk and eStreamDesk Helpdesk. Although cost should not be the sole aspect it’s without a doubt an important thing to think about. You should expect a flexible pricing package that can be adjusted to your company size and painlessly scaled up if your company grows. You should be certain you don’t pick plans that include complex tools that you won’t find useful and always make an effort to get in touch with the vendor directly because big companies can often benefit from more affordable prices. You should also try out a free trial or demo of each software to spend at least some time using it. It’s a valuable experience that doesn’t ask you to spend any money and gives you a solid overview of what it feels like to work with Vision Helpdesk and eStreamDesk Helpdesk.
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