What is better TeamSupport or BoldDesk? You have so many Help Desk Software choices in today’s market that picking the right product is often difficult. On our comparison page, we let you evaluate the functions, pricing terms, available plans, and more details of TeamSupport and BoldDesk.
It’s also possible to assess their score (9.1 for TeamSupport vs. 8.0 for BoldDesk) and user satisfaction level (99% for TeamSupport vs. 96% for BoldDesk). The scores and ratings provide you with a solid idea how both of these software products perform. Additionally, make sure if the application can integrate with your current business apps to promote greater productivity.
If you want to quickly find the optimal Customer Support Software according to our experts we advise you take a look at the following services: Zendesk, Freshdesk Omni, Freshdesk.
TeamSupport integrates with the following business systems and applications:
JIRA
ServiceNow
HubSpot
Slack
Salesforce.com
Beanstalk
Highrise
MailChimp
Nicereply
Zoho Reports
Dropbox
Zapier
Facebook
Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
No Help Desk Software will manate to solve all the requirements of a business. Though core features of TeamSupport and BoldDesk are important you should also thoroughly examine the integrations supported by every service. Quote frequently you will already be working with other types of B2B software in your company and it’s always wiser to select solutions that integrate well with one another. With that approach you will be able to ensure an effortless exchange of information between your teams and apps, which can really reduce time spent on migrating between one software and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
