What is better BoldDesk or Salesforce Service Cloud? Finding the appropriate Help Desk Software product is as straightforward as contrasting the strong and low features and terms offered by BoldDesk and Salesforce Service Cloud. Here it's also possible to match their overall scores: 8.0 for BoldDesk vs. 9.6 for Salesforce Service Cloud. Or you can check their general user satisfaction rating, 96% for BoldDesk vs. 97% for Salesforce Service Cloud.
We suggest that you put some effort and examine their differences and decide which one is the better option for your business. What’s more remember to consider your company’s or industry’s special circumstances, for instance, a multilingual app for a global team or a mobile app to help you work away from your office.
If you need to quickly locate the optimal Help Desk Software according to our experts we suggest you examine the following products: Freshdesk, Salesforce Service Cloud, Zendesk.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Both BoldDesk and Salesforce Service Cloud were reviewed by a team of independent SaaS experts who conducted a thorough study of all important aspects of every service. Their final score was prepared by means of unique SmartScore algorithm that provides an individual partial score to every factor such as: main features, customer support, mobile support, security, client satisfaction and media presence. We are aware that useful features are not the only aspect essential to a business so we do our best to pay attention to all facets of a app prior to giving it a final rating.
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