RightAnswers
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Configurable Authoring Workflow
- WYSIWYG HMTL Editor
- Attachments
- Instant Publishing
- Bulk Changes
- Autosave & Autorecover
- Future Publication & Expiration
- Search Function
- Content Widgets
- Escalation Workflow
- Public & Private Portals
- RESTful API
- CRM Integration
- Back Office Systems Integration
- Search Results Reporting
- Article Usage Tracking
- Article History & Audit Trail
Pricing Info
Pricing Info
Moxie Knowledgebase is a robust knowledge management software that places information at the fingertips of your support representatives. To enhance your agents’ assistance capabilities with this software, you can request custom enterprise pricing from the sales team by phone, email, or web form.
Integrations
Integrations
Moxie Knowledgebase supports integration with the following CRM systems:
- Salesforce
- Microsoft Dynamics
- BMC Remedy
The software can connect with the following types of back office software as well:
- Order Management
- Fulfillment Management
- Ticketing Management
Additionally, Moxie Knowledgebase gives you access to its API for further customization functionalities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Newegg, Epson, Siemens
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An always-accessible knowledge platform that can help your customer service representatives resolve issues expeditiously and make consumers happy with their swift responses.
Company Email
Contact No.
Company's Address
Moxie Software Inc.
1250 Bayhill Drive, Suite 200
San Bruno, CA 94066
USA
Moxie Knowledgebase Comparisons
Popular Moxie Knowledgebase Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Enterprise knowledge hub
- Knowledge-paks
- Self-service
- Agent portal
- Solution manager
- Analytics
- Community
- Integrations
Pricing Info
Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.
Integrations
RightAnswers integrates with the following business systems and applications:
- Salesforce
- ServiceNow
- NetSuite CRM
- BMC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Pfizer, LinkedIn
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.
Company Email
Contact No.
Company's Address
Upland Headquarters
Frost Bank Tower
401 Congress Avenue, Suite 1850
Austin, TX 78701-3788
USA
RightAnswers Comparisons
Popular RightAnswers Alternatives
No Knowledge Management Software will be able to cover all the needs of a business. Even though main functionalities of Moxie Knowledgebase and RightAnswers are obviously a priority you should also carefully study the integrations provided by every software. Very often your team will already be making use of other types of B2B software in your company and it’s much wiser to select software that integrate well with each other. That way you can be certain of a reliable exchange of data between your teams and software used, which can really reduce time devoted to migrating between one product and the next.
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