What is better RightAnswers or Bloomfire? When you need an effective Knowledge Management Software product for your organization you have to invest time and evaluate a wide range of solutions. It doesn’t have to be challenging, and can be as quick as matching their functionalities in a table like the one below. You will also get a brief idea how each product functions. For instance, on this page you can find RightAnswers’s overall score of 9.0 and compare it against Bloomfire’s score of 9.0; or RightAnswers’s user satisfaction level at 100% versus Bloomfire’s 100% satisfaction score.
The evaluation will allow you to identify the pros and cons of each program, and choose which one matches your requirements better. Aside from the robust features, the software that’s simple to grasp and use is always the better choice.
Those of you who want to save some time or want a Knowledge Management Software recommendation from our experts might want to take a look at these top choices for the current year: ServiceNow Knowledge Management, Zendesk, Zendesk.
Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.
RightAnswers integrates with the following business systems and applications:
Salesforce
ServiceNow
NetSuite CRM
BMC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Pfizer, LinkedIn
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.
Bloomfire integrates with the following third-party systems:
Salesforce
Zendesk
Chrome
Box
Dropbox
Google Drive
OneDrive
LinkedIn
Tableau
Power BI
Azure
Active Directory
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Domino's Pizza, Etsy, OgilvyOne Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers. Bloomfire centralizes company knowledge by bringing everything together in one secure and searchable platform. Employees across the organization can share or access information quickly. The system scales to your business.
No Knowledge Management Software will be able to cater to all the needs of a business. While main functionalities of RightAnswers and Bloomfire are important you should also thoroughly study the integrations supported by each solution. Quote frequently you will already be making use of other types of B2B software in your company and it’s much wiser to opt for services that integrate well with each other. That way you will be able to be certain of an effortless transfer of data between your teams and apps, which can significantly reduce time devoted to migrating between one app and the other.
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