What is better RightAnswers or ServiceNow Knowledge Management? Assessing products to find the best Knowledge Management Software doesn't have to be hard. On our review platform, you can easily match RightAnswers and ServiceNow Knowledge Management and promptly analyze their differences. We allow you to take a look at their functions, supported devices, customer support, costs, terms, plus more.
You can even assess their overall score (9.0 for RightAnswers vs. 9.8 for ServiceNow Knowledge Management) and overall customer satisfaction level (100% for RightAnswers vs. 100% for ServiceNow Knowledge Management). Take your time and review your best options and see which one is ideal for your company. You should also check the vendor’s business viability; are they reliable and will they still be operating in a few years time?
In case you you would like to quickly find the more reliable Knowledge Management Software according to our review team we advise you try out one of these services: Zendesk, ServiceNow Knowledge Management, Zendesk.
Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.
RightAnswers integrates with the following business systems and applications:
Salesforce
ServiceNow
NetSuite CRM
BMC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Pfizer, LinkedIn
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.
ServiceNow Knowledge Management is an application that lets companies share information via knowledge bases. If you want to enable your users to easily find data and help they need using this software, you can get in touch with the sales team for bespoke enterprise pricing.
An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.
If you are still having doubts about which service will be best for your business it might be a sensible idea to check out each service’s social metrics. These metrics are usually an indicator of how popular every solution is and how wide is its online presence. For instance, in case of Facebook RightAnswers has 416 likes on their official page while ServiceNow Knowledge Management profile is liked by 15854 users.
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