ServiceNow Knowledge Management

NOAWARDS
YET
Pricing:
By quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Service Portal Integration
- Contextual Search
- External Content Search
- Customized Search
- Solution-Based Knowledge Creation
- Knowledge Articles Subscriptions
- Article Versioning
- Word Document Import
- Configurable Workflows
- Analytics & Dashboards
- Guided Setup
Pricing Info
Pricing Info
ServiceNow Knowledge Management is an application that lets companies share information via knowledge bases. If you want to enable your users to easily find data and help they need using this software, you can get in touch with the sales team for bespoke enterprise pricing.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Atomic Software, TransAlta, GE Digital
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily. Employees can create how-to articles and document FAQs and index them for easy access. The software has dedicated workflows to publishing and retiring articles, and there are distinct access controls for reading and contributing, too.
Company Email
Contact No.
Company's Address
ServiceNow
2225 Lawson Lane
Santa Clara, CA 95054
USA
ServiceNow Knowledge Management Comparisons
Popular ServiceNow Knowledge Management Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Advanced analytics
- Auto-updates
- Collaboration
- Content library
- Content repository
- Custom branding
- Customization tools
- Dashboard
- Data management
- Document management
- Document tagging
- Full text search
- Knowledge base
- Self-learning
- Self-service portal
- Set user permissions
- Smart instant search
- Tags & keywords
- Track activity
- Visual analytics
Pricing Info
Helpjuice offers a 14-day free trial and four enterprise pricing packages:
Basic Plan – $55/month
- 2,000 searches
- 2 collaborators/users
- Basic Customization (you can use themes, but cannot edit HTML/CSS)
Business Plan – $199/month
- 9,000 searches
- 30 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
Scale Plan – $249/month
- 20,000 searches
- 60 collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- 24/7 support
- Internal knowledge base
- Internationalization
- 99 % uptime SLA
Enterprise Plan – By quote
- Unlimited searches
- Unlimited collaborators/users
- Multiple roles
- Advanced analytics
- Basic customization
- Advanced customization
- Single sign on
- 24/7 support
- Internal knowledge base
- Internationalization
- 99% uptime SLA
Integrations
Helpjuice integrates with the following business systems and applications:
- Intercom
- Shopify
- Squarespace
- WordPress
- Olark
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanford University, Walmart, MoneyGram, Bitpay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpjuice is a cloud-based knowledge management solution that can be used by companies to create and maintain knowledge bases.
Company Email
support@helpjuice.com
Contact No.
Company's Address
211 East 7th Street, Suite 620
Austin, TX 78701
USA
Helpjuice Comparisons
Popular Helpjuice Alternatives
All the data, facts and opinions that we provided in this table were collated from official vendor sites, advertising content available online, actual experience from real customers as well as our individual everyday use of each software by an expert. We do our best to comprehensively test every app, so we not only study it ourselves, but we also correlate our observations with views of other users from the B2B community.
Page last modified