What is better RightAnswers or Bitrix24? You have so many Knowledge Management Software solutions in today’s market that deciding on the best product may be overwhelming. On our comparison page, it is simple to evaluate the tool, stipulations, available plans, and more details of RightAnswers and Bitrix24.
You can check their score (9.0 for RightAnswers vs. 9.0 for Bitrix24) and user satisfaction level (100% for RightAnswers vs. 96% for Bitrix24). The scores and ratings present you with a solid idea how both these software products perform. Moreover, check if the solution can integrate with your current business apps to promote greater productivity.
If you would like to quickly find the top Knowledge Management Software according to our review team we recommend you check out the following services: Zendesk, ServiceNow Knowledge Management, Zendesk.
Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.
RightAnswers integrates with the following business systems and applications:
Salesforce
ServiceNow
NetSuite CRM
BMC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Pfizer, LinkedIn
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.
Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Samsung, Volkswagen, Vogue, PC Magazine
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bitrix24 offers tools for collaboration in key business processes like CRM, project management, time management, tasking, and document management. Its feature set also includes a daily planner and a time management module. Bitrix24 also provides a robust reporting module for tasks and performance.
If you test various Knowledge Management Software products you shouldn’t only study their features list and provided pricing packages. Consider that the solution must be adjusted to your standards and company so the more flexible their offer the better. Explore which OSes are supported by RightAnswers and Bitrix24 and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to find out which languages and countries are supported, as this may be a deal breaker for many companies.
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