RightAnswers
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Enterprise knowledge hub
- Knowledge-paks
- Self-service
- Agent portal
- Solution manager
- Analytics
- Community
- Integrations
Pricing Info
Pricing Info
Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.
Integrations
Integrations
RightAnswers integrates with the following business systems and applications:
- Salesforce
- ServiceNow
- NetSuite CRM
- BMC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nestle, Pfizer, LinkedIn
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.
Company Email
Contact No.
Company's Address
Upland Headquarters
Frost Bank Tower
401 Congress Avenue, Suite 1850
Austin, TX 78701-3788
USA
RightAnswers Comparisons
Popular RightAnswers Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Authentication
- Blogs
- Broadcasts
- Calendars
- File manager
- Forums
- Future Publish
- Labels
- Notifications
- Org charts
- Permissions
- Polls
- Profiles
- Read tracking
- Rich text editor
- RSS feeds
- Search
- Site manager
- Integrations
- Subscriptions
- Tasks
- Wikis
- Drag-and-drop UI
- Translation
- Moderation
Pricing Info
Pricing is by quote. Licensing includes the following features:
Core Platform
- 10 TB Storage
- All standard solution templates
- All out-of-the-box integrations with third-party tools
- All platform features
- Native iOS and Android apps
- All supported languages
- Google Analytics, Workplace Analytics, and OData
- Drag and drop page builder
Security & Authentication
- HIPAA security package
- Canada or US data residency hosted on Microsoft Azure
- Igloo LDAP Sync Tool
- Single Sign-On (SSO)
- EU GDPR compliant
Training
- 5 semi-private training seats
- 5 training webinar seats
- 5 self-serve portal seats
- Playbook with best practices, resources, and tips
Support
- Dedicated North-American support team
- Support Knowledge Base
- Access to Igloo Customer Care Community
- Bronze level support
- Igloo API Key
Integrations
Igloo integrates with popular business applications and platforms, so your team can have seamless digital workplace experience. It supports RESTful API, which lets you develop new integrations. All of Igloo’s digital workplace solutions can be designed to follow any brand standards, creating a culture that’s strong and consistent.
Integrations with IT-sanctioned and BYOA apps for file sharing:
- Office 365
- Box
- Dropbox
- Microsoft OneDrive
- GDrive
Messaging apps:
- Slack
- Chatter
- Yammer
- Teams
Calendaring apps:
- Microsoft Outlook
- Google Calendar
Ticket tracking:
- Zendesk
CRM:
- SalesForce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kimberly-Clark, Genji, IDC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A next-generation intranet that enables remote teams, departments, or business units to collaborate in a secure, digital workplace. Includes essential intranet features such as file sharing, team calendars, email, file manager, permissions, etc. Integrates with most business platforms and uses RESTful API for integration of other tools and apps.
Company Email
info@igloosoftware.com
Contact No.
Company's Address
22 Frederick St, Kitchener
ON N2H 2L3
Canada
Igloo Software Comparisons
Popular Igloo Software Alternatives
It may not always be enough to simply compare RightAnswers and Igloo Software against each other. While reliable features, pricing and customer comments are all important and should be taken into account when making a final choice, you should also take a look at the recognition and awards won by every app. Very often a less dominant product may turn out to be a good choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which proves that in spite of lesser market presence it’s a worthy rival to the solutions that rule the market.
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