What is better Freshstatus or GoTo Resolve? Specific firms require different types of Customer Support Software. To understand well which solution suits you, think about evaluating various alternatives feature by feature along with their terms and prices. Similarly, you will get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.
The results are: Freshstatus (8.8) vs. GoTo Resolve (8.2) for total quality and functionality; Freshstatus (95%) vs. GoTo Resolve (96%) for user satisfaction rating. Examine their strong and low points and find out which software is a better choice for your company. An effective, simple tactic is to write the strengths and weaknesses of both applications next to each other and see which app has more benefits.
Our team put a lot of effort to review all popular IT Service Software solutions offered out there, but among them these three deserved our special attention: Freshservice, Zendesk, LiveAgent.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
No Customer Support Software will be perfect enough to cover all the needs of a specific team. Even though key features of Freshstatus and GoTo Resolve are important you should also carefully explore the integrations offered by a given app. In many cases your team will already be making use of other types of SaaS software in your company and it’s always more beneficial to go with software that integrate well with each other. That way you can be certain of an effortless transfer of information between your teams and services, which can really reduce time spent on migrating between one service and the next.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
