What is better Freshstatus or Pipedrive? There are many Customer Support Software products available for businesses these days. The simplest way to find out which product fits your needs best is to evaluate them side by side. For instance, here you can examine Freshstatus and Pipedrive for their overall score (8.8 vs. 9.4, respectively) or their user satisfaction rating (95% vs. 100%, respectively).
Additionally, you can review their individual modules and pricing stipulations along with other useful data below. When matching products make sure you check their related features and mark their disparities to have a clearer picture of both deals. Similarly, remember to evaluate other features including security, backup, usability, and helpdesk support.
We did our best to review all popular IT Service Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshservice, LiveAgent.
Freshstatus offers native integrations for these services:
Email
Twitter
Freshping
Statuspage.io
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NHS, Honda, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A platform for creating status pages for public and private use and for efficiently communicating system incidents and status updates to customers and stakeholders. Businesses can build public status pages for customers or private status pages for internal use.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
When you compare different Customer Support Software software you shouldn’t just study their list of features and available pricing packages. Consider that the service must be meeting your requirements and company so the more flexible their offer the better. Learn which systems are supported by Freshstatus and Pipedrive and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this could be a deal breaker for many businesses.
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